1.      How do I make an order?

1. We accept order confirmations via one of following methods.

-              Through website www.call.lk

-              Social media platforms including facebook, whatsapp, viber

-              Kindly note that orders over the phone will not be entertained

We also replying you to confirm whether your order is acceptable or not.

2.      2. How can I pay for the order?

We have established wide range of payment methods considering your convenience.

-              Cash on Delivery (Order and pay only when you receive your order)

-              Secured Credit or Debit cards payments (website only)

-              Online bank transfer

-              Direct bank slip deposit

-              Easy cash – coming soon!

3.    3. How soon will it deliver after placing my order?

We aim to ship all orders in less than 5 business days (Our average delivery time is 3 dyas).

4.     4. Do you ship outside of Sri Lanka?

Yes we do. For more information please contact us by info@call.lk

5.    5. How can I do an exchange or return?

We want to make exchanging or returning an item as easy as possible for you. Please refer the website for return shipping instructions and policy

6.   6. Can I track my order?

Yes. You will receive a massage to your phone containing your tracking information & expected delivery date once your order has delivered via our partnership with the one of prominent courier service.

If you are having any problems with your delivery do not hesitate to contact us immediately along with your reference order number.

 8.      Which product should I order?

Kindly refer the description area in each product or contact us for more details.